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  • What is the return policy at Global Soccer, and how do I initiate a return?
    You can initiate a return within 60 days of purchase for unused items in their original packaging. Contact our customer service at to obtain an RMA number. Ship the item, clearly marked with the RMA number, to Global Soccer, 5731 Bellaire Blvd, Houston, TX 77081. Customers are responsible for return shipping costs unless it's our error.
  • How long does it take to process a refund, and what is the refund process?
    Refunds are processed within 5-7 business days upon receiving and inspecting your return. You'll be notified of approval or rejection. If approved, the refund will be automatically applied to your original payment method.
  • Can I cancel my order, and if so, what is the cancellation process at Global Soccer?
    Orders can be canceled within 24 hours of purchase. Contact our customer service team promptly at to request a cancellation.
  • Does Global Soccer offer international shipping, and what are the available shipping methods?
    Currently, Global Soccer ships only within the continental United States. Choose between standard and expedited shipping options during checkout.
  • How can I track my order, and what should I do if there are issues with the delivery?
    Once your order is shipped, a tracking number will be emailed to you. Use this information to monitor the delivery status. If there are issues, contact the shipping carrier using the provided tracking details. For further assistance, reach out to our customer service team.
  • Can I modify or add items to an existing order after it has been placed?
    Unfortunately, we cannot modify or add items to an order once it has been placed. If you need additional items, please place a new order, or contact our customer service team for assistance.
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